Northern Neck Regional Jail – IT Support Specialist

Job description The Northern Neck Regional Jail is seeking candidates for a full-time IT Support Specialist. Required task include: · Performs basic network administration · Installs, and maintains local area network hardware, software, and telecommunications services such as personal computers, system software, software applications, printers, servers. · Establishes and maintains network users, user environment, directories, and security. · Monitor networks to determine upgrade requirements and general utilization issues. · Trains users on software and equipment usage. · Enters a variety of data into computer; verifies statistical and other records for accuracy and completeness; enters and retrieves sensitive and restricted information into computer system. · Develops technical architecture of Web sites including scripting, database design, and user interface design. · Conducts research and analytical studies and prepares reports. · Assists with the posting and maintenance of operating policies. Refreshes Web site content to ensure accuracy and timeliness of information and images. · Assists in the preparation of periodic, special and other reports; collects information from a variety of sources and compiles data. Manage and download inmate telephone and jail video recordings. Operates a variety of standard office equipment; troubleshoots computer operating systems, peripherals and devices; KNOWLEDGE SKILLS AND ABILITIES: General knowledge computer network administration and website creation; general knowledge of standard office practices, procedures, and equipment; general knowledge of Jail and departmental programs and policies and terminology: ability to read and develop policies, procedures and job related materials; ability to install, configure, and operate a variety of office and computer equipment; ability to establish and maintain effective working relationships with associates, inmates and the general public. EDUCATION AND EXPERIENCE: Associate degree or Higher or equivalent work experience. Required Experience:
Very good knowledge of:  Windows 10 and other current operating systems  Windows networking technologies  PC/Server hardware  Understanding of MS Office Applications (Office 2013, 2016 and Office 365)  Active Directory  Good knowledge of understanding routers, switches, and other networking equipment  Experience with Windows Server 2012 and higher desired  Experience with handheld mobile devices desired  Keep abreast of new developments in software and hardware Applicants must be at least 18 years of age, possess a high school diploma or GED, and have a current VA D.L. Successful applicants must undergo a background investigation, polygraph, and medical examinations. The salary range for this position is $55,000-65,000. The selected candidate would enjoy an outstanding and comprehensive benefits package. For more information or to download an application please visit the employment section of www.nnrj.state.va.us. A resume will not be accepted in lieu of a jail application. Applications will be accepted until position is filled. “Setting the Standard since 1995” EOE. Job Type: Full-time Salary: $55,000.00 – $65,000.00 per year Benefits:  Dental insurance  Health insurance  Paid time off  Vision insurance Schedule:  8 hour shift  Day shift  Monday to Friday Ability to commute/relocate:  Warsaw, VA 22572: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location