The Corona virus, also known as COVID-19, is an evolving event to which Westmoreland County Department of Social Services is committed to being a resource to the community. Consistent with guidance provided by the Center for Disease Control (CDC), Westmoreland County Department of Social Services is limiting in-person interaction to the extent possible while continuing to provide services. Documents including applications may be dropped off in the agency dropbox outside the agency front entrance. Agency eligibility workers will be conducting telephone interviews and other assistance over the telephone to clients as needed. Please be aware that persons can make application for benefits on line at www.commonhelp.virginia.gov or via phone at 1-855-635-4370. Existing clients can establish on-line accounts to renew and/or report changes without having to visit the agency.
Persons experiencing a disruption in employment may be eligible for public assistance benefits such as Supplemental Nutrition Assistance Program (SNAP) and Medicaid benefits. For fastest application process, please go to commonhelp.virginia.gov to apply or call 1-855-635-4370 to apply over the telephone. Applications are also available by mail or in the agency.
This agency is still receiving and responding to concerns for child abuse/neglect and adult abuse/neglect or exploitation. Please report any immediate concerns regarding abuse and neglect to 804-493-9305 during business hours (M-F, 8:30 – 4:30) and 1-800-552-7096 at all other times.
The Virginia Department of Health (VDH) is advising the elderly and those at risk of complications from COVID-19 to remain at home and limit potential exposure to the virus. The agency has food packs and related items available for pick-up in agency lobby during regular operating hours. In some cases, delivery may be arranged if resources allow. Please contact 804-493-9305 to see if delivery is available. Resources for delivery are limited so will be restricted to citizens with no other means of accessing the food packs.
Westmoreland County Director of Social Services